More bookings and less time per booking? Yes! More excellent reviews and referrals from clients and vendors? Yes!
Although it may not seem as important as marketing, improving the customer journey is critical to your business’ success. A client’s journey is guided by your processes, systems, and communications, and the better their journey, the better their overall experience, which leads to improved reviews and more referrals.
In this workshop with Bethel Nathan, you’ll learn a few simple ways to evaluate your systems and processes and a few ideas you can implement quickly to improve them, providing a smoother and more fitting journey and thus a better experience.
Workshop Sneak Peek
About the Speaker
After more than eight years and more than 800 weddings – and becoming known locally as a specialist on marriage equality – Bethel Nathan now also enjoys helping other wedding industry and special event businesses grow and prosper as a business coach and industry speaker.
Combining her background in both small companies and very large companies (including at two global investment banks), Bethel found the right way to build a business that fit her.
She focused on not only being great at what she did for her clients, but also knowing her ideal client, developing relationships locally to support her and her business, finding the right marketing tools and methods to attract her ideal client, and focusing on the right systems and processes to best service them.
And Bethel now enjoys helping others across the country to do the same as a business coach and speaker.