More bookings and less time per booking? Yes! More excellent reviews and referrals from clients and vendors? Yes!
Although it may not seem as important as marketing, improving the customer journey is critical to your business’ success. A client’s journey is guided by your processes, systems, and communications, and the better their journey, the better their overall experience, which leads to improved reviews and more referrals.
In this workshop with Bethel Nathan, you’ll learn a few simple ways to evaluate your systems and processes and a few ideas you can implement quickly to improve them, providing a smoother and more fitting journey and thus a better experience.
Workshop Sneak Peek
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Meet This Speaker
Want to learn more about this guest presenter? Find out more about Bethel Nathan in her Speaker bio.